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Privacy Policy

Effective Date: March 2026

Chemdor Chemicals L.L.C. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal and corporate information is collected, used, and disclosed by Chemdor when you visit our website.

1. Information We Collect

In the course of providing B2B chemical supply services, we collect the following types of information:

  • Professional Information: Name, job title, company name, laboratory affiliation, and institutional email address.
  • Procurement Data: Billing addresses, shipping facilities, order history, and end-use declaration forms (required for restricted chemicals).
  • Technical Data: IP address, browser type, device information, and site interaction data (e.g., CAS searches) via cookies and analytics.

2. How We Use Your Information

We use the collected data strictly for operational, compliance, and customer service purposes:

  • To process and fulfill your orders across our global distribution network.
  • To comply with international hazardous materials (Hazmat) transport regulations and verify the identity of purchasing laboratories.
  • To provide requested documentation, such as Certificates of Analysis (CoA) or Material Safety Data Sheets (MSDS).
  • To improve our website's programmatic search architecture and user experience.

3. Data Sharing & Third Parties

As a global supplier, we may share necessary logistical data with our authorized logistics partners and regional distributors solely for the purpose of fulfilling your orders. We do not sell, rent, or trade your professional data to marketing agencies. We may disclose information if required by law or international chemical regulatory authorities.

4. Data Security

We implement robust, enterprise-grade security measures, including SSL encryption and secure server architecture, to protect your procurement and personal data from unauthorized access, alteration, or disclosure.

5. Your Rights (GDPR & Global Compliance)

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact our Data Protection Officer at compliance@chemdor.com.